Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...
TradePMR Inc., a small, privately held brokerage firm located in Gainesville, Florida, is holding its annual user’s conference this week. To drum up some buzz in conjunction with the show, today it ...
It’s time organisations took a fresh look at the potential for advanced and efficient CRM systems, particularly when integrated with ERP, to improve their business relationships across the board. As ...
ANCHORAGE, Alaska-Credit Union 1's new sales technology and culture is a success: each member has an average of five accounts. "Our CRM has been a very useful tool-there's just so much you can do with ...
Why can't traders be more like Erin Brockovich? Remember Brockovich, the consumer advocate who worked at a law firm and knew all the sins of the firm's clients? Well, with customer relationship ...
CRM is not a small market. Nor is it a niche sequestered away in a corner of the larger CRM market. CRM is a US$13.045 billion industry in 2012, and it will grow to $16.694 billion in 2015, according ...
When money is tight, enterprises often turn to outsourcing to control the costs of big IT projects. That's true even for customer relationship management (CRM)--a spending category that many industry ...
CRM technology often gets blamed for the failure of customer initiatives — and sometimes it’s deserved. In many cases, though, the technology works exactly as advertised — as far as technology can ...
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