Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

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Amazon's Big Deal Days felt like the internet's version of the Running of the Bulls, but with more credit cards and fewer gorings. It was a chaotic whirlwind of discounts, lightning deals, and the ...

Forbes contributors publish independent expert analyses and insights. Amazon’s 30,000 job cuts show even giants aren’t immune to today’s retail pressures: efficiency, automation, and consumer caution ...