The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

Rocket CRM has introduced new advancements to its platform designed to transform the way organizations approach Marketing Automation. The updates focus on enhancing automation, improving data accuracy ...

Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ...

Companies looking at new CRM, order capture and even distributed order-management systems tend to give too much credibility to the vendors outside their company first, dismissing their own internal ...

Discover how a CRM can enhance business relationships. Learn about the benefits of CRM and how to optimize CRM strategy for better customer management. Customer relationship management software is a ...

The Siebel-based CRM technology has brought about a major revolution in the corporate world by changing its structure in India and abroad. It has not only attuned the corporate structure as per the ...

Intelestream, a provider of CRM consulting and CRM software-as-a-service today unveiled intelecrm version 3.5. The new product release focuses on more options for integration and enhancements to order ...

TORONTO, ON--(Marketwired - Jul 7, 2014) - Sigma Systems, the leader in catalog-driven Idea-to-Install products, today announced that it has been recognized among top technology vendors in the report ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Chad Brooks,Managing Editor Business.com earns commissions from some listed ...

To understand why many companies' CRM initiatives have delivered less-than-stellar returns, one has only to follow the path of a sales lead in a typical sales force automation process. It is a short ...