There are times when remotely controlling one of your company's computer is a necessity -- particularly for long-distance technical support or operation. When this control scheme is in place, the ...

We’ve all offered remote assistance to friends and relatives over voice or video calls to solve their technical problems at some point. In fact, some of us are the go-to contact for people when they ...

Windows computers include a feature called Windows Remote Assistance, which enables you to provide support to or receive assistance from employees in various locations or off-site tech support. With ...

Business leaders are responsible for examining and implementing technologies that are proven, cost-effective and easy to use while also offering long-term solutions that reimagine workflows, speed up ...

When you use Windows Server, it becomes normal to use Windows Remote Assistance. However, if you haven’t used it earlier, you can follow this guide to enable, disable, set up, and use Remote ...

Help Lightning, a provider of remote visual assistance software that enables companies to accelerate transformation of their customer service operations, today, as a member of the ServiceNow Partner ...

Real-time collaboration between remote experts and on-site field personnel has become an ideal use case for the technology available today through smart glasses. Less experienced technicians can more ...

Help Lightning, a provider of remote visual assistance software that enables a company’s experts to accelerate the transformation of their service and support operations, today announced the company’s ...

Save this invitation as a file Use email to send an invitation Use Easy Connect The second option is probably the easiest way to connect a remote computer that is not connected to your network.

MEMPHIS, Tenn.--(BUSINESS WIRE)--Streem today announced it has launched StreemCore® Remote Video Assistance for Salesforce on Salesforce AppExchange, empowering customers to add a video support tool ...