Poorly-designed surveys waste everyone’s time. Here are some common survey problems and ways to get the most out of your next. Can we talk? At the most basic level, these three words are the ...

As Hurricane Matthew closed in on South Florida in late October, the National Weather Service issued dire warnings that parts of the state might be uninhabitable for weeks or months. The effects of ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. In an era where consumers routinely consult online ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Sumit Aneja Customers now ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. To better understand employee satisfaction, company ...

Nearly every company conducts an employee engagement survey. Yet notwithstanding their ubiquity, employee survey research from Leadership IQ finds that only 22% of companies are achieving good results ...

If we ask our employees open-ended, probing questions and are willing to have an open mind to not only ‘hear’ what they have to say but really ‘listen’ to their feedback — with zero ego attached — it ...

Sometimes the truth hurts, but that’s kind of the point of feedback, isn’t it?

NCODA presents findings from over 700 patient responses across the country to determine patient satisfaction over 4 categories: time, convenience, staff interaction, and overall satisfaction. Patient ...