Helen Crane, This is Money's consumer champion, replies: Thank you for getting in touch. The first thing I want to say is that you are absolutely right to be vigilant. Scammers and would-be criminals ...

Consumers reduce their water consumption by 16.5 per cent after they receive a metered connection – based on the study of a five-year program to install nearly half a million water meters in the south ...

A couple have been left without water for more than a week after the installation of a Severn Trent water meter was "botched". David and Tracey Bradley claim plumbers, contracted by the water company, ...

Millions of UK households could be required to install compulsory meters under new proposed regulations. These radical changes are being suggested to prevent families ...

Tens of thousands of energy customers are set to receive payouts of up to £1,000 each, and could see debts written off, in response to the scandal over the forced fitting of prepayment meters. Energy ...