The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

EAZY, one of the pioneers in India's enterprise software space, has announced the rollout of EAZY CRM 4.0, its latest and most comprehensive upgrade to date. The new version is claimed to be built on ...

Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

CRM systems equipped with analytics help companies organize, study, and interpret customer data to understand patterns and ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

Life Sciences companies are embracing Customer Relationship Management (CRM) platforms to streamline operations and drive business growth in an increasingly complex landscape. These cloud-based ...

Strategy's surging subscription revenues are emerging as a key stabilizer for its software business despite uneven legacy ...

With Salesforce sinking while the Dow climbs this year, is CRM stock a rare blue-chip bargain or a trap in disguise?

QUEUES, whether at a bank branch, a telco store or even online inside an app, can give customers the space to reflect on their sentiments about the services they’re availing. Some think about the time ...

Faye is a global leader in software strategy, deployment, integrations, and ongoing management for mid-market to enterprise organizations. A ten-time Inc. 5000 award winner, Faye is a trusted advisor ...

EAZY launches CRM 4.0, its latest software upgrade, to enhance B2B sales processes by offering a unified platform. This version integrates advanced features for improved operational efficiency, ...

Privacy and data trust now define customer loyalty. In this exclusive interview, PwC’s George Korizis explains what brands ...