The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

PRESSADVANTAGE – Rocket CRM has announced an expanded focus on its marketing automation system, highlighting the increasing importance of streamlined communication, structured customer engagement, and ...

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint and Zoho answer the question: What is CRM in 2026?

By aligning marketing, sales and CX within a single platform, businesses can transform isolated efforts into a cohesive, high ...

The MCP server integration supports leading AI assistants, including Claude and ChatGPT, and provides SMBs a fast path to value by transforming CRM data into conversational insights--without requiring ...

This is what Positionless Marketing means: Wielding Data Power, Creative Power and Optimization Power simultaneously. Not ...

HubSpot remains a top buy as AI solutions and multi-hub adoption drive platform growth and customer expansion. Click to read ...

The outdoor clothing brand’s CMO tells Tim Healey why growth and marketing are inseparable and why human behaviour – not ...

Footwear retailer Bata has expanded the remit of its head of marketing for Malaysia, Iman Zulkifli, to also lead Singapore in ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

Silverback Digital Marketing has announced a new series of methodological updates to its mobile app development framework, reflecting the ongoing evolution of mobile environments and the increasing ...

PatientHub Replaces Salesforce and HubSpot for Marketing and Sales Process Management at ClinicMind ClinicMind reduces the complexity and cost of its Marketing and Sales operations by replacing both ...