A man from Denver was rebooking a flight for a family vacation when the purchase actually went through for a scammer.

Dan Smoker’s dream family trip to Europe turned into a nightmare—not because of a cancellation, but due to a call he made to ...

United Airlines said it's investigating after a passenger lost $17,000 during a call to the company's customer service line.

The airline confirmed on Friday that the agent transferred a customer to an external number without using internal tools to ...

A Denver man is lamenting the loss of thousands of dollars after rebooking a United Airlines flight following the ...

A pair of federal lawsuits filed in San Francisco and New York this week accuse Delta Air Lines and United Airlines of ...

The Denver-based airline is targeting frequent flyers of other carriers in a bid to win over a shrinking pool of domestic ...

United Airlines has unveiled a complete overhaul of a two-story, 33,000-square-foot lounge space that had been closed since ...

While Dan Smoker's case stands out as he was somehow intercepted or rerouted through United's offical line, it's part of a ...

According to a press release, the route will be operated with the 50-passenger Bombardier CRJ200 aircraft. This second Denver ...