Optus has been hit with a huge penalty over a security flaw that allowed scammers to bypass its systems and defraud customers as much as $39,000. The Australian Communications and Media Authority ...

The supermarket giant has an agency agreement with Optus which operates under the Coles Mobile brand. But Optus has control of all sales and service. The Australian Communications and Media Authority ...

Optus is in trouble again for lax security procedures after an investigation by the telecommunications regulator found it had failed to comply with anti-scam rules, resulting in some consumers having ...

The telcom’s owner Singtel posted a 14 per cent rise in first-half underlying profit on Wednesday, helped by a strong performance from Optus and regional associates. Singtel reported a S$1.35b ($1.6b) ...

If Stephen Rue ever needs motivation to keep facing his critics over Optus’ outages, he can turn to LinkedIn to remember he just needs to “keep the line” and “hang tough”. So the only thing more ...

The company had since restored its impacted services after a vandalised communications tower knocked out power for tens of thousands of customers on Wednesday. At least 34,000 customers in New South ...

More than 30,000 Optus customers lost service yesterday in an outage linked to the vandalism of a telecommunications tower in the Hunter region. The embattled telco says welfare checks have confirmed ...

Police are investigating malicious damage caused to an Optus tower that left thousands of residents without mobile service and some triple-0 calls potentially affected. Police confirmed the tower, ...

Australian network operator Optus suffered another network outage today (November 5), which may have again impacted its Triple Zero service. Although the carrier reports that the service has since ...

as his leadership and the phone company came under fire in Australia’s Parliament. “I firmly believe that another change of leader at this time is not what Optus needs or what our customers need,” Mr ...

Optus chief Stephen Rue has introduced drastic changes across the telco’s call centre and network management divisions in a bid to address the carrier’s triple zero service failures and stave off ...

Add articles to your saved list and come back to them any time. When Optus chief executive Stephen Rue faced senators on Monday, he and the telco’s top brass had a rare chance to rebuild trust after a ...